Help Scout Desk + WP eCommerce
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Help Scout Desk received an update today (v3.1) allowing it to easily integrate with WPeC. If you’re not familiar with WP eCommerce, it is “a free, powerful plugin that empowers you to sell anything online, quickly and easily”....

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Help Scout Desk Changes in v3.0.1
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It was recently brought to my attention (via customer support) that the preview section within the conversations table was now showing drafts and notes. After a couple days communicating with the engineering team at Help Scout we...

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Attachments & Embeds for Help Scout Desk
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Help Scout Desk 1.7 was released today with two highly anticipated features. Attachments Now users can attach screenshots, or any other type of file, when updating a conversation. Seems like a basic feature, maybe something that should have been...

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Sprout Invoices v6.0 Released
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I’d love to have started this post off trying to fool you about how v6.0 includes a spaceship with every purchase or Sprout Apps was acquired by Dodgers, instead I’ll keep my limited humor in check and try...

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Help Scout Desk Update 1.4
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Version Help Scout Desk 1.4 is out and includes a new feature that allows your customers to get support without requiring them to login/have a WordPress user accounts. By default, it’s just their e-mail address they need to provide.After submitting their email,...

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